Recent Posts by Nicolas Nova

Cloud Computing workshop at CHI2011

It’s as if the human-computer interaction community haven’t really addressed (yet) cloud computing, especially in the context of personal cloud services. An exception is this workshop called “Designing interaction for the cloud” organized by a team from Liverpool John Moores University. Their goal was to bring together researchers and practitioners from various fields and “examine the impact of cloud computing on the design of the user experience at the individual and organizational level”.

The workshop introductory paper highlights various research issues related to the following challenges:

  • Design for a fragmented user experience
  • Interoperability – goals and reality
  • Personal clouds and multi-sensory environments
  • The cloud in non-commercial application domains, e.g. medicine, education
  • Privacy and trust as UX issues
  • UI standards and processes in Cloud design

I&IC workshop #1 at HEAD: interview guide

By Tuesday, October 7, 2014 Tags: 0044, Behavior, Ethnography, HEAD, Sociology, Users Permalink 0

In order to conduct our field study, we defined the following interview guide. It will basically address the 3 main themes below and we expect the discussion to last approximately an hour.

1. Usage of Cloud Computing

  • Who are you? How do you use Cloud Computing applications (in your personal and professional activities)?
  • What kinds of platforms? What reasons lead you to this choice? Did you test them before? Frequency of use? What benefits and drawbacks?
  • Is this usage of the Cloud is standard among your peers/community of practice? How?
  • Can you think of other practices? Peculiar approaches/ways to use Cloud Computing services?
  • What are your biggest frustrations (or surprises)? In what context? Can you tell us the last time you had a major problem (or surprise)?
  • Do you use Cloud Computing services with your friends/colleagues? Does it change the way you use it?

I&IC workshop #1 at HEAD: output > Diagrams of uses

Note: the post “Soilless”, an ethnographic research presents the objectives for this workshop.

 

A first step in our field research approach consisted in investigating various on-line forums in which people comment/complain/discuss cloud computing services (Dropbox, Google Drive, etc.). These boards are fascinating places to observe users’ practices, and the range of topics discussed is quite broad. We quickly discovered that it could enable us to build two typologies about the main usage of cloud computing services, and the motivation of users.

We basically built a corpus of messages that we categorized and represented visually with the following diagrams. They shed some light on cloud computing main use cases, namely the practices the cloud help people undertake. We intend to use them in the upcoming workshops as a stimulus/framing/inspiration for designers.

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I&IC Workshop #1 at HEAD: “Soilless”, an ethnographic research

The first workshop in the project corresponds to a preliminary field research phase devoted to understanding people’s relationship with the Cloud. Given our ambition to revisit and explore alternative personal cloud systems, we find it important to investigate actual usage, problems, limits, experiences and situations related to the pervasive use of cloud computing.

 

Soilless – a research introduction and a field study from iiclouds.org design research on Vimeo.

 

Based on a series of user interviews and observations, we will address various issues related to this theme. Our aim is to have a sample of participants which practices have a certain diversity: nomadic workers, third-space users, musicians, VJs, journalists, etc. These interviews will be complemented by an analysis of on-line forums and groups focused on the discussion of cloud-related issues (Dropbox forums, blogs and social media messages discussing the limits and problems of these platforms, etc.).

“Cloud infrastructures and the public’s right to understand it.”

The Creative Time Report has a piece on cloud infrastructures and the public’s right to understand it. The author interestingly describe her discoveries:

In trying to see where data lives, I hoped to better understand how we live with data and, by extension, with the myriad forms of surveillance that it enables. We live with data by pretending that we don’t. The opacity of internet infrastructure and policy—and the insistence that ideally users shouldn’t need to see or understand either—occludes data, the institutions that hold it and the power they exercise with it. Ultimately, in a geography of power, the cloud is not the territory.

Data Center Grand Tour

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Data Center Grand Tour” by Silvio Lorusso is a project that aimed at showing the data center where the info flowing into your computer is coming from:

ʻData Centers Grand Tour (This Data Belongs Here)ʼ starts here and will be an ongoing project for which Silvio Lorusso will be purchasing domain names and hosting in each country across the globe. For each domain a single web page will be hosted showing a satellite view of the geographical site at which that particular domainʼs data is stored. The tour will start by clicking at a destination, one click will take you to the next domain in a different country where you will again be able to view where that domainʼs data is stored, and so on until all of the countries in the world are covered

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